Legal

Privacy Policy

How LCMC Marketing Ltd collects, uses and protects your personal data

LCMC MARKETING LTD (Company No. 16701075), 50 Princes Street, Ipswich, IP1 1RJ, United Kingdom is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Contact: contact@lcmc-marketing.com | +44 7458 107765

1. Data We Collect

We may collect the following categories of personal data:

  • Identification & contact data — name, email address, phone number, company name
  • Technical usage data — IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)
  • Communication data — messages you send via our contact form or email
  • Marketing preferences — newsletter subscriptions and consent records

2. Legal Bases for Processing

We process your data on the following legal grounds under UK GDPR:

  • Contract — to fulfil services you have engaged us for
  • Legitimate interests — to improve our website and services, and for direct marketing to business contacts
  • Consent — for newsletter subscriptions and non-essential cookies
  • Legal obligation — to comply with applicable laws and regulations

3. How We Use Your Data

  • To respond to enquiries and deliver requested services
  • To send marketing communications (where consent is given)
  • To analyse website performance and improve user experience
  • To comply with legal and regulatory obligations

4. Data Security

We implement appropriate technical and organisational security measures including encryption (at rest and in transit), firewalls, and intrusion detection systems to protect your data against unauthorised access, loss, or disclosure.

5. Data Retention

  • Client records — retained for up to 7 years to meet legal and tax obligations
  • Marketing contacts — retained until you withdraw consent
  • Website analytics — retained as per third-party provider policies (typically 26 months for Google Analytics)

6. Third Parties

We may share data with trusted third-party providers who assist in operating our business (e.g., Google Analytics, email platforms, CRM tools). These providers are contractually required to process data only on our instructions and in accordance with applicable data protection law.

We do not sell your personal data to third parties.

7. International Transfers

Some of our third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (e.g., UK Adequacy Decisions or Standard Contractual Clauses).

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at contact@lcmc-marketing.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113.

9. Governing Law

This Privacy Policy is governed by the laws of England and Wales.

Last updated: June 2025